Customer service online hours are 8:30-21:00 (closed on Sundays)
When the customer service is not there, you can place an order by yourself. We will ship it to you ASAP after seeing it!
We have been launching the latest jewelry without interruption~
=== Trading Instructions ===
All products on this website basically have real pictures, detailed instructions, materials, sizes, sizes, etc. Please rest assured to buy.
01 Color difference Description: The color difference and color of the product will be different due to the background, light and reduction degree of the computer monitor of the photo, which is not within the controllable range and is not a quality problem. The product is subject to the actual product. Jewelry is basically handprocessed. If you are very concerned about color difference and small defects, please consider carefully before deciding whether to order.
02 Express logistics: Our default courier is Yuantong. If you need other couriers, please contact the online customer service. If the courier cannot be delivered or the goods are urgently needed, please contact the customer service to send Shunfeng and postal courier instead. If bulk goods need to be shipped by logistics, please explain the address of the nearest logistics company and the name of the consignment station to the customer service. So that you can mention the goods at the nearest location in the shortest time.
Solemnly declare that express delivery and logistics are beyond our control. Please do not use dissatisfaction with the service attitude and arrival time of express delivery and logistics as the basis for our evaluation.
03 About signing for receipt: Please be sure to sign for the goods in person when they are delivered. If your family, friends, doorman, etc. sign for them, they will all be regarded as signing for them in person. Please be sure to open and check them on the spot before signing for them. If the goods are damaged during transportation, please directly verify with the delivery staff, claim or refuse to sign for them.
04 About after-sales: If there is any quality problem within three days from the date of receipt, please contact us in time, and we will give a reply on returns and exchanges. Overdue will no longer be accepted. If there is no quality problem, do not handle returns and exchanges. Just because you don't like it, it is too different from the picture, unsatisfactory, dissatisfied or not as good as imagined, and other subjective factors, the buyer's purchased products are not allowed to be returned or exchanged.
05 About the evaluation: Your pertinent evaluation is the unremitting driving force for us to move forward. If you are satisfied with the goods and feel happy, please give us encouraging praise. If there is a problem and you are not satisfied, please communicate with the customer service in time. Any problems can be solved quickly. Eliminate your questions and dissatisfaction as soon as possible, and give you a happy mood.
Warm reminder
Due to the huge number of shipments every day, some data inventory is inaccurate. All data is subject to the number notified by the customer service of our store. If the customer service of our store says that it is out of stock, it means that it is temporarily out of stock. It is in production and has a production cycle of 7-30 days. If you do not consult the product quantity, you can place an order directly. Our store has the right to default to out of stock, which does not belong to the scope of out-of-stock. It is hereby effective.